Assistance

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Anonymous Call Rejection (ACR)

Allows you to automatically reject incoming calls from callers who have activated a privacy feature, preventing the delivery of the caller's name and number on your Caller ID equipment. Once the feature is activated, the incoming call is routed to a recorded denial announcement and terminated.

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Call Block- 900/976

Restricts all calls placed to 900 and 976 numbers.

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Call Block - Caller ID

Allows you to block your telephone number and name from appearing on the Caller ID display screen of the number being called.

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Call Block - Collect

Blocks collect calls from being accepted and billed to your number.

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Call Block - Collect and Third Party

Restricts all Collect and Third Number calls.

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Call Block - Full Restriction

Restricts calls to: 0+ calls, 0- calls (where Operator dials the number), 1+ calls, 900/976 calls, Long Distance Directory Assistance calls and Dial around calls (e.g., 10-10-XXX).

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Call Block - Repeat Dialing

Restricts permanent access to Repeat Dialing.

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Call Block - Third Party

Blocks third party calls from being billed to your number.

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Call Block - Three Way Calling

Blocks access to Three Way Calling.

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Call Block - Call Return

Restricts permanent access to Call Return.

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Call Forward Busy

Forwards calls to another number at a different location when the line is busy.

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Call Forwarding/ Call Forwarding Variable

Automatically forwards calls to a different telephone number either inside or outside of your local calling area. You can change forwarded number, but only one number can be forwarded to at a time. You must activate and deactivate this feature via dialed access voice prompt menus.

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Call Forwarding Busy No Answer

Provides for the automatic routing of incoming calls to a pre-selected telephone number when the called number is busy, or does not answer within a specified number of rings. You must activate and deactivate this feature via dialed access voice prompt menus.

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Call Forwarding No Answer

Allows you to forward calls to another number if the call is not answered within a specified number of rings.

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Call Forwarding Preferred

Allows you to give a designated list of up to 6 callers priority forwarding status to a different telephone number.

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Call Forwarding Remote Access

Allows you to forward calls when you are away from home.

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Call Forwarding Ring No Answer

Forwards calls to a different telephone number either inside or outside of your Local calling area.

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Call Forwarding Selective

Allows you to create a list of telephone numbers from which incoming calls to your telephone number will be forwarded. You pre-identify the telephone number(s) that you want to forward calls from.

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Call Forwarding Transfer

Allows you to transfer an incoming call to another telephone number you dial, including a long distance telephone number, and hang up without disconnecting the call.

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Call Return (*69)

Enables you to automatically call back to the last incoming number. This is done by using a code. The last number does not have to be known or have been answered. Activation must occur before another incoming call or a call waiting indication is received on your line.

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Call Screening

Permits you to designate telephone numbers within your regional calling area (LATA), from which incoming calls will be automatically completed to a pre-recorded announcement circuit which will indicate that calls are not being taken at this time.

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Call Trace

Enables you to initiate an automatic trace of the last incoming call received.

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Call Waiting

A special tone notifies you if another caller is trying to get through when you are on the telephone with another call. It allows the second call to be answered without disconnecting from the existing call. It also allows switching between the calls when desired and for either call to be ended at any time.

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Call Waiting Deluxe with Call Forwarding No Answer

A special tone notifies you if another caller is trying to get through when you are on the telephone. The tone can be ignored altogether until either the incoming caller hangs up or the call is forwarded to another number.

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Call Waiting Deluxe/ Call Waiting ID

Allows you to view both the name and telephone number of a second caller on a display device while you're already on the line.

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Caller ID

Allows you to know who's calling, before you answer the phone, by providing you the number, date, and time of the caller on special display equipment.

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Caller ID with Name

Allows you to know who's calling, before you answer the phone, by providing you with both the name and telephone number of the caller on a display device.

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Complete Maintenance Plan

Combination plan of Inside Wire Maintenance and Telephone Protection.

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Custom Ring 1 (Multi-Ring 1)

Allows you to have 2 telephone numbers, a primary number and an additional telephone number, terminate on a single line. Distinctive ringing will be provided for the additional telephone number to facilitate identification of incoming calls. One directory listing is provided for each Custom Ring number.

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Custom Ring 2 (Multi-Ring 2)

Allows you to have 3 telephone numbers, a primary number and 2 additional telephone numbers, terminate on a single line. Distinctive ringing will be provided for each of the additional telephone numbers to facilitate identification of incoming calls. One directory listing is provided for each Custom Ring number.

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Custom Ring 3 (Multi-Ring 3)

Allows you to have 4 telephone numbers, a primary number and 3 additional telephone numbers, terminate on a single line. Distinctive ringing will be provided for each of the additional telephone numbers to facilitate identification of incoming calls. One directory listing is provided for each Custom Ring number.

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Customer Control Call Forwarding Busy

Allows you the flexibility of activating or deactivating Call Forwarding Busy feature.

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Customer Control Call Forwarding No Answer

Allows you the flexibility of activating or deactivating the Call Forwarding No Answer feature.

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Directory Listing Types

Allows you to specify how your name and telephone number(s) is available or not in the phone book and/or through Directory Assistance.

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Distinctive Ring

Allows you to identify a caller from a designated list by a distinctive ring pattern from your phone, or if you also subscribe to Call Waiting, a distinctive Call Waiting tone.

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Inside Wire Maintenance

An optional warranty program that provides labor and material costs for repairs to your inside wire and jack to a single phone line for a monthly fee. Services provided are unlimited service calls, problem diagnosis and repair of telecommunications wiring and jacks. This service is billed one month in advance. Inside Wire (IW) Maintenance Plan coverage begins 30 days after enrollment (after 1 billing cycle).

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Privacy Screener

Call screening service that works with Caller ID. When a call comes through as "anonymous", "unavailable", "out of area" or "private", the caller will go through a series of self-identifying prompts before the phone even rings.

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Repeat Dialing (Busy Redial)

Activated by you dialing a code, the last outgoing call placed is automatically redialed. If the line is not busy, the call will complete. If the line is busy, you will hear a confirmation tone, and then should hang up. Once you hang up, the network will monitor the busy/idle status of both lines every 45 seconds for up to 30 minutes.

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Speaking Call Waiting

An enhancement to the Call Waiting service. It provides an audible announcement of the incoming caller's name. First, you hear the Call Waiting "beep" and then you hear the name of the second caller. Once you've heard the name, you decide if you want to "click over" and take the call.

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Speed Dialing 30

Allows you to program 30 frequently called numbers so that they can be dialed quickly using a 2 digit code.

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Speed Dialing 8

Allows you to program frequently called numbers so that they can be dialed quickly using a 1 digit code.

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Telephone Protection Plan

Repair or replacement coverage for most residential 1-2 line telephones (including Caller ID adjuncts and answering machines). This plan does not include coverage for AT&T VoiceMail Manager 100/200 adjuncts and AT&T leased telephones.

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Three Way Calling

Allows you to add, or conference on a third party on to a call already in progress.

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Voicemail Service

Answers call and takes messages when you are on the phone, on the internet, sending a fax, or not home. Even works when power is out. You can access your voicemail box through a local access number. You enter your PIN and follow the appropriate prompts to use the service. Maximum capacity is 40 messages, 4 minutes per message with a message retention length of 30 days (retention length may be extended). Greeting length is 1 minute.

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Voicemail Service Plus

Answers call and takes messages when you are on the phone, on the internet, sending a fax, or not home. Even works when power is out. You can access your voicemail box through a local access number. You enter your PIN and follow the appropriate prompts to use the service. Maximum capacity is 60 messages, 5 minutes per message with a message retention length of 40 days (retention length may be extended). Greeting length is 2 minutes..

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VoiceMail Manager 100/200

A display device that provides you with message waiting indicator(s) to enhance your AT&T VoiceMail Service experience.

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