ENABLING YOUR BROWSER TO RUN JAVASCRIPT

To login to AT&T Customer Center and access your account, you must enable your browser to run JavaScript. Click on your browser type below for information on how to adjust your settings to enable JavaScript. Then, after you adjust your settings, log in to the Customer Center to access your account. After you complete your visit, we recommend that you return your browser to its previous settings to help ensure the security of your information when you visit other Web sites. When you return to the Customer Center, please remember to adjust your settings to enable JavaScript as indicated above. Please refer to the information from the company that provided your browser for complete information.

 

Adjusting your security settings will not compromise the security of your information while using the Customer Center. AT&T has taken steps to ensure that your credit card or other sensitive information is not sent unprotected over the Internet. Through the use of a security protocol known as Secure Sockets Layer (SSL), we encrypt your information before it is transmitted over the Internet so it can't be read by anyone else as the information travels from your computer to ours.

While you're ordering from the AT&T Consumer Web site, a padlock icon will let you know that you're in a secure area.

Browser Type How to Enable JavaScript

IE 6 and up - Windows

For more information about Security Settings or Trusted Sites, please refer to your browser's Help information.

Instructions for enabling JavaScript in IE for versions 6 or later

  1. Open Internet Explorer
  2. On the Tools menu, click Internet Options
  3. On the Security tab, click Internet
  4. Click Custom Level
  5. Scroll down to Active scripting
  6. Click Enable
  7. Click Ok
  8. Click Yes
  9. Click Ok

Trusted Sites Method:

  1. Click "Tools" on the Menu bar. A menu will appear.
  2. Click "Internet Options". An "Internet Options" dialog box will appear.
  3. Select the "Security" tab. The security view will appear.
  4. Select "Trusted sites" icon (a green circle with a white check mark in the middle).
  5. Click the "Sites" button.
  6. Place the URL https://www.customerservice.att.com/ in the "Add this Web site to the zone:" slot, and Click the "Add" button.
  7. Click "Ok".
  8. Click "Ok".

Security Method:

  1. Click "Tools" on the Menu bar. A menu will appear.
  2. Click "Internet Options". An "Internet Options" dialog box will appear.
  3. Select the "Security tab. The security view will appear.
  4. Select the "Internet" zone by selecting the Globe, or the word Internet below it.
  5. Move the Security level slider until the level changes to "Medium". You may have to click the "Default Level" button first.
  6. Click "Apply".
  7. Click "Ok".

Firefox

Firefox 2.xx or 3.xx

  1. Open Firefox
  2. On the Tools menu, click Options
  3. Click on the Content icon
  4. Check the box next to Enable JavaScript
  5. Click the Advanced button to open the Advanced JavaScript Options box
  6. Check the boxes under Allow scripts to section that you want to allow
  7. Click Ok
  8. Click Ok

Firefox 1.xx

  1. Open Firefox
  2. On the Tools menu, click Options
  3. Click on the Web Features in the Options list
  4. Under the Web Features section, check the box next to Enable JavaScript
  5. Click the Advanced button to open the Advanced JavaScript Options box
  6. Check the boxes under Allow scripts to section that you want to allow
  7. Click Ok
  8. Click Ok

Safari
  1. Open Safari
  2. On the Safari menu, click Preferences
  3. Click the Security icon
  4. Click on Enable JavaScript next to the Web Content section if it's not checked
  5. Close the Preferences window
  6. Close and restart Safari

Chrome
  1. Click the wrench icon on the browser toolbar
  2. Select Options (Preferences on a Mac)
  3. Click Under the Hood tab
  4. Click Content Settings in the Privacy section
  5. Click the Javascript tab
  6. Click Allow all sites to run JavaScript if it's not checked
  7. Click Close
  8. Click Close
  9. Restart browser
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